Awaiting a paper stimulus check from the IRS? You may get a prepaid debit card. The IRS previously said that it will start mailing out paper stimulus checks to eligible individuals for whom the agency does not have bank account information.
It now says that some of these people will end up receiving prepaid debit cards. The cards will arrive in a plain envelope from Money Network Cardholder Services.
Have a question about stimulus payments? There’s good and bad news. You can call the IRS, but expect very long wait times, if you can even get through. The IRS is adding telephone operators to answer common queries about stimulus payments and warns that staffing is limited. If you want to call, the number is 800-919-9835.
It appears the IRS will give only general information on stimulus payments. We have heard that the IRS phone operators can’t yet adjust stimulus payments manually, and that the solution for most taxpayers who believe their stimulus payments are too low is to correct it when reconciling it with the associated tax credit on their 2020 returns.
The Kiplinger Washington Editors